How do I…

Take field photos with the iPhone app

Mark icons To do, Done or Issue on iPhone or iPad, take and mark up photos, add comments, with automatic sending.

Where to find it: the Design Studio app › a project › tap a device › To do, Done, Issue, Add photo or Add comment

To do, Done or Issue, with photos

1. Tap a device.
2. Tap Done, To do or Issue. Issue needs a comment.
3. Pinch to zoom, or tap a supported lens above the shutter. Use the shutter or volume button. Zoom stays for Take another; a fresh camera starts at 1×.
4. Comment adds a status comment; Camera returns to the camera. Skip saves without photos.
5. A photo comment can supply the Issue's comment and appears once; otherwise, the app asks for a separate comment.

Put an icon back to To do

Tap To do. The icon is To do again for the next round; its history stays.

Mark up a photo

Draw with Pen, Arrow, Circle, Text or Measure. Eleven colours. Text: tap, type; Return adds a line, Done finishes. Rotated text turns upright while typing; its saved angle stays. Tap or hold Arrow for Bold, Fine or Double-headed, Pen for Highlighter. Measure requires Length; Cancel drops a new line. Text keeps its coloured backing.

Deselect on empty photo; pinch to zoom, two fingers to pan. Save/Done remembers framing in Timeline previews and when reopening, on this phone. Cancel keeps the previous view; the full photo stays.

Select a mark; drag it or its handles, pinch or rotate. Tap selected words or a measure to edit. Delete removes the selected mark. Undo and Redo are above; Retake replaces this photo.

Add a comment writes beneath the photo. Type/dictate; Cancel restores, Done finishes. Take another adds photos; Done saves everything. Up to 8 photos.

Change a markup later

Your photo’s pencil opens Change markup. Edit, then Save; earlier layers stay. Others' photos offer Mark up a copy, saved as your own photo. In the viewer, pinch or double-tap to zoom. Zoom back out before swiping down to close; Done also returns to the log.

Photos or a comment at any time

Done glows green; Issue, red. Power lists voltage, amperage, count and notes; Other info follows cables. Add photo and Add comment keep status; a comment ends with Done or Cancel.

Details reveals wiring and other info. Pull the card to expand its newest two items into the full log; pull down at its top for the preview.

The timeline

The log groups visits by day/person. A warning opens the unsaved change, explains why, and outlines bad marks. Fix opens editing; Save sends the correction. Discard change removes that unsaved change; accepted work stays. A missing photo needs taking again. Measurements need a length; marks are checked before saving.

Timeline (the clock on a plan) offers All, Done, Issue and Filters › Photos only. Done and Issue show updates that set them. Unsaved-change rows open their device’s item. Offline work shows its saved time; without signal it shows what was last read, and Refresh reads again. Titles open plan cards.

No signal

Photos retain up to 3,072 pixels within 2 MiB. Photo-space limits: Field help.

Keep needs the complete field log before offline work. After updating, read older projects online once; saved work stays. Daily limits wait until UTC midnight or the server’s later deadline. Lost project access pauses sending until access changes. Unavailable projects retry less often; work stays.

Temporary failures retry. Revoked access, bans, deleted accounts and expired sessions sign you out; Sign in usually says why. Sign out retains work.

Start with the iPhone app. Website: mark a device in the field, use the work list and review field photos.